This privacy policy explains how Linguistic Voyage processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses. It also describes the main categories of data, the purposes of processing, cookie use, sharing practices, retention, and the rights available to individuals under applicable law.
Depending on the circumstances, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal data. You may also raise concerns about how your data is handled if you believe our processing is not consistent with applicable law.
To protect privacy, we may ask for information needed to verify identity before acting on a request. We will review the request, respond within the period required by law where applicable, and explain if any part of the request cannot be fulfilled.
We keep personal data only for as long as it is needed for the purposes described in this policy, including administration of inquiries, enrolment, lessons, accounting, and legal compliance. When data is no longer needed, we delete it or anonymise it unless a longer period is required by law or necessary to handle a dispute or similar matter.
The updated version will apply from the stated effective date. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate communication channels.
We use personal data to respond to inquiries, assess starting level, match participants to a suitable group and timetable, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, prevent misuse, and understand basic website performance.
We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, record keeping, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, court orders, tax obligations, or other binding legal duties. We may also disclose information where necessary to establish, exercise, or defend legal claims.
We may collect identification and contact details, course and level information, communication content, booking and attendance details, payment-related records, and technical data such as device, browser, and usage information. Where needed for placement or course administration, we may also process information about learning goals, preferred timetable, and progress in the course.
We receive data from website forms, email, phone calls, booking requests, centre visits, enrolment steps, level screening, lesson participation, and payment handling. We may also collect technical data automatically when the website is used, including log data and cookie-related information.
We may use essential cookies for site operation, preference cookies to remember choices, and analytics cookies to understand general website use. Cookies may be session-based or persistent, depending on their function and lifespan.
We use standard browser and device controls for cookie management. If cookies are disabled, parts of the website may not function as intended, and some preferences may need to be set again. Where a consent tool is available, it can be used to adjust non-essential cookies.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with a legal obligation, legitimate interests, or consent where required. We limit processing to what is relevant for course administration, website operation, and related business functions.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data when we act as controller or otherwise fall within its scope.
Where the GDPR applies, you may have the right to access your data, request correction, ask for deletion, restrict or object to certain processing, and request portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
